The nitty gritty...
Terms and Conditions
Amounts payable:
The amounts payable for each account comprise of the following:
1. Administration fee
As per price list for each subject per year, charged at the initiation of the contract and at the beginning of every year thereafter. This fee covers the continuous administration of the account of the learner.
2. Deposit
The deposit payable is retained as security and the amount to be held as deposit is stated on the price list. This amount is, however, subject to the discretion of the service provider and may be increased or decreased. The deposit is refundable with one month's notice of termination, or, should the client prefer, the deposit will be applied to their outstanding account balance. The deposit shall be retained, should the client give notice, when their account is not settled in full and the client shall remain liable for any amounts still outstanding after the deposit has been applied. Deposits are adjusted annually and will be included in the first invoice of the year.
3. Book fees
Textbooks are supplied to each new learner and is included in their account - these books are mandatory as they are a necessary tool in the teaching process (except for cases where the learner already has the specific textbook). Textbooks are sold at cost and prices are indicated on the application form. Costs for these books may vary in accordance with the suppliers' prices. Should the learner already have the textbook, they are not obligated to purchase same from us. Textbooks issued are non-refundable, subject to certain instances (such as the learner already having the textbook).
4. Class fees
Class fees are indicated on the application form and on the website. The fees are payable in advance. Fees are charged per term as standard. Class fees for additional classes or other arrangements are charged on the basis as agreed upon and is subject to the acceptance of the client.
There are two payment options: Once-off and monthly instalment options. Please refer below for the conditions of instalment option. Fees may increase on an annual basis to compensate for inflation.
Payment terms
Once-off payment clients:
All payments must be made before the commencement of classes (fees are payable in advance).
The entire invoice amount must be paid before commencement of classes.
Monthly instalment clients:
Clients that prefer the monthly payment option must make the first invoiced payment prior to commencement of classes.
There are 12 payments per annum as the amount payable is divided into three equal payments. These payments are due before the 7th day of each month.
PLEASE NOTE: The instalments are in no way connected to WHEN the services are delivered, but to selected package. Thus, regardless of whether the learner has classes in any particular month, the payment is still due for that month. Lessons are scheduled as necessary or practical at certain dates and times. Hence learners may have more or less classes in one month than they do in the next. Lessons are, as far as is practically possible, arranged prior to the examinations as this is most beneficial for learners.
Please note: We do not guarantee that lessons will be scheduled and spread equally over the 3 month period. We do however guarantee that the amount of lessons as per the package selected, will be presented each term. (It is a common misconception that instalments are not payable in December as learners do not always have lessons in December due to the school holidays (depending on their exam timetables). In this case, the AMOUNT of lessons included in the package selected will have been presented prior to the examinations during the preceding months, thus, the payment for December is still due as this makes out the third payment for the fourth school term.
Please remember that you are charged for the PACKAGE, not for the individual lessons, or WHEN they are presented. The package cost is spread over three months for affordability. If you have any queries regarding this arrangement, please speak to us so that we may clarify this.
Cancellation policy:
Cancellation is subject to one month written notice. Unless a written notice has been received, it is assumed that the student continues with class for the next term (except for grade 12 students at the end of the academic year, in which case it is assumed that they will graduate).
Other terms:
I take to heart the best interest of each student in my care and do everything in my power to assist my students to grow academically and intellectually
and reach their full potential, but I need a few things from each of my students for us to get the best possible results:
• Homework must be completed and the quality thereof should be of the student’s highest standard;
• Missing class should be avoided where possible (If unavoidable, 24 hour notice of absence should be given to avoid forfeiting the session);
• Honesty and integrity is expected of all students;
• In the event that I feel a student has difficulties which results from incorrect understanding of concepts from a previous grade, I may from time to time ask a student to join a class from a lower grade for a period of time in addition to his/her normal sessions. These additional sessions paired with a lower grade does not subtract from his/her normal sessions and are offered at no additional cost. It is offered to the
benefit of the student and although serious consideration towards attending these will be appreciated, it is not compulsory.
If a student were to continuously, over a period of one term, fail to uphold his/her commitment, I reserve the right to terminate this agreement (after undertaking remediation efforts and involving all concerned parties) with one month written notice, so as to avoid further waste of the account payers’ valuable funds and time.
Contractual obligations:
This contract shall be binding on all parties thereto and shall remain in force until such a time as the contract is terminated by either party. The absence of a signed registration form shall not be grounds for not honoring the terms of the agreement. If a client accepts the rendering of any services provided and/or makes payment of any fees in this regard, the contract shall be deemed to have been accepted by implication and the client shall be subject to all terms and conditions as if they had read, understood, agreed to, and signed the registration form.
It is the responsibility of the client to familiriarise themselves with the terms of this agreement, all information of which is freely available on the website/registration form or on request.
The person indicated as the account holder or otherwise, the person that initiates the rendering of services, shall be liable for the payment of all monies on the account. The responsibility of payment of the account shall not be ceded to any other person for any reason whatsoever. The service provider shall not institute claims against any other party for payment of an account, should the account holder default on payment of the account.
In the event that an account becomes overdue, the service provider may charge a penalty of R250.00 per month for each month that the account is overdue. The service provider may also charge interest on arrears accounts in accordance with the provisions of the National Credit Act.
In the event that an account becomes overdue, the service provider may, but is not obligated to, suspend the rendering of services until such a time that the account is settled. Please note that the service provider is not a credit provider and as such all accounts are handled as cash on delivery and is payable in total after being invoiced. Receipts are allocated to the oldest invoice first and consequently to any other amounts outstanding.
Should the client fail to make payment on their account, or the account, in the opinion of the service provider becomes irrecoverable, the service provider shall inform the client of same. The service provider may contract a third party to recover the debt or initiate legal proceedings in order to recover the debt. ANY costs accruing to, or resulting from, the recovery of any debt by any party, shall be payable by the client. Any legal expenses incurred to recover a debt, shall be added to the account of the client and shall become part of the amount owing by the client, or shall be invoiced by a third party, the payment of which shall also be for the client's account.